"This week, the winter storm left me in a bind. While my regular vet had power outage, my dear tabby Logan started having tummy trouble and not eating or drinking for several days. I called my insurance vet line and they said he needed to be seen immediately. I waited a stressful night, searching for a vet, while his symptoms worsened. This morning I googled and Manchaca Village was open early at 7 AM. I called and they picked up immediately and were so sweet and professional. They were able to book me same day. I was so stressed out and worried, and they both comforted me and validated the urgency. The staff treated me like family, calling me Logan's mama and I am! Scarlette did a very thorough checklist and I explained his escalating symptoms.Then we met Dr. Tomlin. He was courteous and professional and told me I was absolutely right to bring him in. He did a physical exam, while my cat started to feel better and be very aggressive. He determined lots of functions were normal, but he was dehydrated. I okayed the other tests, and Logan was a total jerk and scratched the tech! They assured me this happens often, but I felt awful! They explained it was a good sign that he was no longer lethargic and feeling better. On Dr. Tomlin's excellent and compassionate advice, I decided against sedation as his aggressiveness made not as safe for my cat. They prescribed anti-nausea med and topical appetite stimulant, and advised I seek ER tonight if he continued vomiting. He was patient and generous with his time, explaining each step in detail, and explaining our options when Logan was too angry at the techs. I left, feeling well informed and comforted, knowing I'd made the right choice to try the RX over the sedation that could have dropped his blood pressure.It's been all day, and his symptoms have improved wildly. He was too aggressive for the nausea pill, however I easily applied the stimulant to his inner ear. He took a long nap and is now eating and drinking water with abandon. He is even acting affectionate already, bucking into my hand and jumping up to the food container, begging. I am so relieved and grateful this vet provided me with excellent and thorough care, treating us like dear family members. In an impossibly stressful situation due to the weather, it means the world to me they took us as a new patient and saw us same day. He is currently sitting in his cat tower, wagging his tail, looking out the dark window. A vast improvement from this morning, when he pathetically perched on the top of it and stared at me with sad tired eyes.I am just beyond grateful to Dr. Tomlin and Scarlette and their compassionate and caring team. If I lived closer to this location, they would be my permanent vet, no contest. I am sure he will continue to improve, and I will continue the stimulant for several days and watch him carefully. I have been spared an expensive ER visit and I am confident he will be back to his old self in no time. I hope his tech is doing very well; the staff are angels. Thank you so much!"
Amber A.
